|Shipping and Return Policy|
Shipping and Handling Charges:
Next Day Air – $40 | Second Day Air – $30 | Three day Select – $20
• FOR A LIMITED TIME FREE GROUND SHIPPING is available on orders of $150.00 or more in the United States (except Hawaii and Alaska). Discounts do not apply to discontinued/clearance merchandise. Please call for shipping quotes to Alaska, Hawaii.
• All GROUND shipments are processed and shipped in the order by which they are received.
• Please allow up to 5-7 business days for ground shipments to be processed, shipped and arrive to its destination.
Rogenstudio.com is happy to guarantee all of our merchandise. Returns for items are only accepted if merchandise is defective or damaged. Please contact us prior to returning merchandise for return approval. All defective/damaged merchandise must be reported within 3 business days. Returns will not be accepted without an approval code from a Rogenstudio.com employee. Please see additional guidelines below:
• Return orders that originally qualified for Free Shipping will receive a refund minus the original shipping charges incurred by Rogenstudio.com.
• All Sales are final.
• All merchandise must be unworn, in original packages, and in new condition.
• Include the original sales receipt with your return.
• Securely package the item(s) to be returned.
• Return your package to us using the mail carrier of your choice. We recommend using a carrier that provides a package tracking number. (We are not responsible for lost packages.)
• Shipping charges are not reimbursed.
• All returns will be credited to the original form of payment. If you are receiving a credit card refund, please allow one to two billing cycles for your credit to appear.
• Please ship your return to: Rogenstudio.com
1528 Highland Avenue
Duarte, CA 91010
Sales Tel. #: 1.888.886-5475
Corporate Tel. #: 1.888.522-3507