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Shipping and Return Policy

Shipping Information:

All packages will be sent via ground shipping unless otherwise specified. Rogenstudio.com will select the carrier appropriate for your order (other shipping methods USPS & FedEx). For all shipping methods, additional charges will apply to oversized boxes. Please email us for quote at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call at 1.888.886-5475.  (Rogenstudio.com is not responsible for delays by our carrier).
 

Shipping and Handling Charges: 

Free shipping does not apply to Next Day, Second Day and 3 Day Select Shipping please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 1.888.886-5475 if you have any questions. 
Next Day Air – $40 | Second Day Air – $30 | Three day Select – $20 

FOR A LIMITED TIME FREE GROUND SHIPPING is available on orders of $150.00 or more in the United States (except Hawaii and Alaska). Discounts do not apply to discontinued/clearance merchandise. Please call for shipping quotes to Alaska, Hawaii. 
All GROUND shipments are processed and shipped in the order by which they are received. 
Please allow up to 5-7 business days for ground shipments to be processed, shipped and arrive to its destination. 

Returns: 

Rogenstudio.com is happy to guarantee all of our merchandise. Returns for items are only accepted if merchandise is defective or damaged.  Please contact us prior to returning merchandise for return approval.  All defective/damaged merchandise must be reported within 3 business days.  Returns will not be accepted without an approval code from a Rogenstudio.com employee.  Please see additional guidelines below: 

Return Policy: 

Return orders that originally qualified for Free Shipping will receive a refund minus the original shipping charges incurred by Rogenstudio.com. 
All Sales are final.
All merchandise must be unworn, in original packages, and in new condition.  
Include the original sales receipt with your return. 
Securely package the item(s) to be returned. 
Return your package to us using the mail carrier of your choice. We recommend using a carrier that provides a package tracking number. (We are not responsible for lost packages.) 
Shipping charges are not reimbursed. 
All returns will be credited to the original form of payment. If you are receiving a credit card refund, please allow one to two billing cycles for your credit to appear. 
 
Please ship your return to:  Rogenstudio.com 
 
Rogenstudio
1528 Highland Avenue
Duarte, CA 91010
Sales Tel. #: 1.888.886-5475
Corporate Tel. #: 1.888.522-3507 

Questions? 

If you have any questions regarding a return, please e-mail us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You may also contact the Customer Service Department at 1.888.886-5475, Monday through Friday from 9 a.m. to 5p.m. PST USA.

 

Our Partners

Rogen Studio is excited to offer specialty screen prints that will give you a distinctive and unique look to accent your garments.

http://rogenstudio.com/screenprint

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Giddy Up Rides | Giddy Up Horses | 3D Face Dolls

With over 2500 clients only Rogen Studio label division offers our clients the unbeatable combination of trendy designs, distinctive materials and the latest in technology / manufacturing concepts.

http://rogenstudio.com/labelfactory

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